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Friday, May 16
 

8:30am EDT

Breakfast & Check-In
Friday May 16, 2025 8:30am - 9:00am EDT
Help yourself to complimentary breakfast and NC LIVE swag!
Friday May 16, 2025 8:30am - 9:00am EDT
Atrium Dubois Center, 320 E 9th St, Charlotte, NC 28202

9:00am EDT

NC LIVE Introduction & Welcome
Friday May 16, 2025 9:00am - 9:30am EDT
Claire Leverett, Executive Director of NC LIVE, will welcome attendees to the 2025 Annual Conference and provide an organizational update.
Speakers
CL

Claire Leverett

Executive Director, NC LIVE
Friday May 16, 2025 9:00am - 9:30am EDT
Auditorium Dubois Center, 320 E 9th St, Charlotte, NC 28202

9:30am EDT

Networking Icebreaker
Friday May 16, 2025 9:30am - 9:45am EDT
The NC LIVE team and conference volunteers will lead an icebreaker session for attendees.
Friday May 16, 2025 9:30am - 9:45am EDT
Auditorium Dubois Center, 320 E 9th St, Charlotte, NC 28202

9:45am EDT

Keynote Session: Saray Garnett-Hochuli
Friday May 16, 2025 9:45am - 10:45am EDT
Keynote title and description coming soon.

Saray Garnett-Hochuli is a distinguished public servant with extensive experience in both the public and private sectors. She currently serves as the Deputy City Operations Officer for Internal Services at the City of Minneapolis, overseeing departments such as Human Resources, Information Technology, Budget & Finance, Assessor, and Property Management.

Prior to this role, Garnett-Hochuli was the Director of Regulatory Services for Minneapolis, where she led the city's regulatory arm responsible for enforcing ordinances and codes, including housing and health regulations. In the private sector, Garnett-Hochuli held leadership positions in the Real Estate Valuations Industry, where she gained valuable experience in operations and executive leadership and management.

Garnett-Hochuli's diverse background uniquely positions her to provide insights into the intersection of public policy, regulatory frameworks, change management and community engagement. There is an art to connecting organizations, programs, and people together in a way that is sustainable and beneficial for all communities as the demands and needs of our populations grow and change.
Speakers
avatar for Saray Garnett-Hochuli

Saray Garnett-Hochuli

Keynote Speaker
Friday May 16, 2025 9:45am - 10:45am EDT
Auditorium Dubois Center, 320 E 9th St, Charlotte, NC 28202

11:00am EDT

Anchoring the Library as Place: Encouraging Students to Engage Academically, Socially, and Civically Through Campus Collaboration
Friday May 16, 2025 11:00am - 11:45am EDT
602
Over the past two years, Everett Library at Queens University of Charlotte has increasingly served as the campus anchor by supporting and engaging students with the campus community and each other. Library staff have intentionally partnered with Student Life, Athletics, the Office of Diversity, Equity and Inclusion, student clubs and organizations, the Office of Alumni Relations, and the Advancement Office in an effort to shift student perceptions of the library. These efforts have effectively helped students recognize the library as a centralized space for civic engagement, social activity, and support. For example, several library student employees have worked to increase community election awareness and voter registration and have collaborated with staff to create corresponding displays and marketing campaigns. Library staff have also partnered with Charlotte Mecklenburg Libraries, which regularly sends a liaison to the library to connect students to public library services and programming. Additionally, the Access Services Librarian advocated for, evaluated, helped provide, and arranged marketing for the accessibility software Read&Write and OrbitNote.

This presentation will share how a small staff creatively partnered with various campus groups and became an anchor for the student community. Next steps and sustaining support for library outreach will also be discussed.

About the Presenters
Andrea Stanfield is the Director of Everett Library at Queens University of Charlotte. Sarah Sowa is the Archives and Special Collections Librarian, and Sherrill Shiraz is the Systems and Digital Resources Librarian.
Speakers
AS

Andrea Stanfield

Queens Univerisity of Charlotte
SS

Sarah Sowa

Queens Univerisity of Charlotte
SS

Sherrill Shiraz

Queens Univerisity of Charlotte
Friday May 16, 2025 11:00am - 11:45am EDT
602 Dubois Center, 320 E 9th St, Charlotte, NC 28202

11:00am EDT

Heartbeat Hub: Collaboration and Engagement in the Community College Library
Friday May 16, 2025 11:00am - 11:45am EDT
604
In 2016, library scholar R. David Lankes said, "...Good libraries build services; great libraries build communities." This presentation showcases innovative approaches that leverage collaboration across campus and the wider community to enhance library resources, educational opportunities, and the visibility of the college. Through examples from Fayetteville Technical Community College's Paul H. Thompson Library, attendees will explore successful partnerships including The Living Law Project and the recently published FTCC book The Road to Success: A Love Letter to Our Students. The session demonstrates how engagement, communication, and mission awareness can drive libraries to become the heartbeat hub of their college. Participants will leave with practical strategies for building similar collaborative initiatives at their institutions.

About Mary DiRisio
Mary K. DiRisio serves as Dean of Library and Student Learning Services at Fayetteville Technical Community College. She holds a Master's in Library Science from Texas Woman's University and brings diverse experience from public and academic libraries in New York State and North Carolina. A frequent presenter at professional conferences, Mary has shared her expertise at the NC Community College System Conference, NCLIVE, NCLA, NC Community College Archives Association, UNC-W Challenging the Paradigm Conference, and the NC Association of Historians. Guided by her belief that libraries serve as vital community hubs, her professional interests focus on community engagement, events management, programming, and leadership. Outside of work, Mary enjoys gardening, genealogy, Pilates, and cheering on the Buffalo Bills.
Speakers
MD

Mary DiRisio

Fayetteville Technical Community College
Friday May 16, 2025 11:00am - 11:45am EDT
604 Dubois Center, 320 E 9th St, Charlotte, NC 28202

11:00am EDT

Here and Legally Queer: Supporting LGBTQ+ Legal Needs through Community Partnerships
Friday May 16, 2025 11:00am - 11:45am EDT
606
LGBTQ+ individuals and families have unique legal needs and considerations. Patrons are navigating identification changes/corrections, second parent adoptions, workplace discrimination, and more. Yet many encounter barriers, like cost, complicated processes, and increasingly anti-LGBTQ+ laws and policies, when attempting to access these legal services and information. 

Given the changing legal landscape across the country and in North Carolina, and expressed community needs, we formed a partnership between the Durham County Library, the Pauli Murray LGBTQ+ Bar Association, and the LGBTQ Center of Durham to assist our LGBTQ+ community in navigating various legal processes. These legal clinics give patrons the opportunity to meet one-on-one with volunteer law students and attorneys to discuss topics and complete paperwork relating to name and gender marker changes, family planning, estate planning, advance directives, and healthcare navigation. Since September 2022, almost 400 people have attended clinics at the public library. Through thoughtful planning, consistent communication, and adaptive mindsets, we formed a symbiotic relationship between each partner, taking into account specific needs and limitations.  

This presentation will focus on the development of our collaboration, program logistics and considerations, and lessons learned; those who attend will leave with the tools and action steps needed to identify and assess community needs around legal topics and program planning, build community partnerships, and establish an LGBTQ+ legal clinic in their library or community.

About the Presenters
Raivynn (they/them) is an Adult Services Librarian at Durham County Library - Southwest Regional. Born in Ohio, they have moved around quite a bit in pursuit of education and the perfect scoop of ice cream. A graduate of the University of Texas at Austin’s School of Information, they are passionate about digital literacy, diversity, and accessibility in libraries. They are a big fan of almost every genre of music, graphic novels, and (not too thrilling) thrillers. When not roaming the stacks, they enjoy going for hikes, baking, doting on their many niblings, and hanging out with their partner and friendly/naughty cat Mocha.

Caroline has loved libraries since before she could read, and she loves incorporating science and arts into accessible and creative programs. She loves reading most genres, especially middle grade and young adult, fiction with magic, novels in verse, humanities nonfiction, and graphic novels. She graduated with a B.S. in Kinesiology and Master of Library and Information Science from UNCG. When not at the library, Caroline loves spending time with her kids (who love to read, too!) and her favorite people, reading, hiking, exploring, music, and our NC mountains.

Larkin is an adult services librarian at the Main Library location of Durham County Library.
Speakers
RS

Raivynn Smith

Durham County Library
CF

Caroline Flory

Durham County Library
LC

Larkin Coffey

Durham County Library
Friday May 16, 2025 11:00am - 11:45am EDT
606 Dubois Center, 320 E 9th St, Charlotte, NC 28202

11:00am EDT

Library Anchors for All Abilities: Building Stronger Communities Through Task Boxes and Memory Care Kits
Friday May 16, 2025 11:00am - 11:45am EDT
601
In this session, Rachel Nelson will share two innovative library programs she designed to support adults with intellectual and developmental disabilities (IDD) and dementia. In Davie County, these two community groups were previously lacking in resources and a dedicated space where they felt they truly belonged. The Task Boxes initiative offers a collection of hands-on activities in the library to help adults with IDD develop essential life skills such as cutting, counting, color matching, and crafting. These boxes provide an engaging, interactive way for individuals to build confidence and independence while accessing resources within the library.

The second program, Memory Care Kits, caters to adults with varying levels of dementia, from mild memory loss to more severe conditions. These kits, available for checkout, provide sensory and cognitive activities designed to stimulate memory and improve quality of life. A separate kit is available for caregivers, offering valuable tools to assist in their care responsibilities.

Both programs reflect the library's role as a community anchor, fostering inclusivity and supporting individuals of all abilities. Through these efforts, libraries can strengthen their role as essential resources for individuals with diverse needs, creating spaces where everyone in the community can feel welcome, supported, and empowered.

About Rachel Nelson
Rachel Nelson is the Adult Services and Technology Librarian at Davie County Public Library, where she has worked for the past three years. Originally from Northern California, Rachel earned her Bachelor’s degree in History from California State University, Sacramento. She moved to North Carolina nearly seven years ago to pursue graduate studies at North Carolina Central University, and quickly fell in love with the state.

Though Rachel initially specialized in archives and records management with aspirations of becoming a processing archivist, she found her true passion in library services. Today, as a librarian, she focuses on integrating technology and providing adult services, and finds great fulfillment in her work.
In her free time, Rachel enjoys collecting antiques, including 1800s flow blue transferware, Victorian perfume bottles, and rocks. She also loves hiking and has recently developed a passion for reading. Rachel’s black fluffy cat, Bingley, keeps her company and is known for his talkative personality.
Speakers
RN

Rachel Nelson

Davie County Public Library
Friday May 16, 2025 11:00am - 11:45am EDT
601 Dubois Center, 320 E 9th St, Charlotte, NC 28202

12:00pm EDT

Lunch
Friday May 16, 2025 12:00pm - 1:00pm EDT
Enjoy a complimentary lunch!
Friday May 16, 2025 12:00pm - 1:00pm EDT
Atrium Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:00pm EDT

NC LIVE Feedback Session - Community Colleges
Friday May 16, 2025 1:00pm - 1:30pm EDT
604
It's time to share your feedback! A member of the NC LIVE Resource Advisory Committee (RAC) will provide an overview of the 2026-2028 Resource Selection Cycle. Then, moderators will open discussion for member feedback on resources and NC LIVE in general.

Feedback sessions are divided by Community of Interest (COI). These sessions will also be an opportunity for you to connect with your representatives on the NC LIVE governance committees.

There will be a raffle at the end of each session.
Friday May 16, 2025 1:00pm - 1:30pm EDT
604 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:00pm EDT

NC LIVE Feedback Session - NCICUs
Friday May 16, 2025 1:00pm - 1:30pm EDT
606
It's time to share your feedback! A member of the NC LIVE Resource Advisory Committee (RAC) will provide an overview of the 2026-2028 Resource Selection Cycle. Then, moderators will open discussion for member feedback on resources and NC LIVE in general.

Feedback sessions are divided by Community of Interest (COI). These sessions will also be an opportunity for you to connect with your representatives on the NC LIVE governance committees.

There will be a raffle at the end of each session.
Friday May 16, 2025 1:00pm - 1:30pm EDT
606 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:00pm EDT

NC LIVE Feedback Session - Public Libraries
Friday May 16, 2025 1:00pm - 1:30pm EDT
601
It's time to share your feedback! A member of the NC LIVE Resource Advisory Committee (RAC) will provide an overview of the 2026-2028 Resource Selection Cycle. Then, moderators will open discussion for member feedback on resources and NC LIVE in general.

Feedback sessions are divided by Community of Interest (COI). These sessions will also be an opportunity for you to connect with your representatives on the NC LIVE governance committees.

There will be a raffle at the end of each session.
Friday May 16, 2025 1:00pm - 1:30pm EDT
601 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:00pm EDT

NC LIVE Feedback Session - UNCs
Friday May 16, 2025 1:00pm - 1:30pm EDT
602
It's time to share your feedback! A member of the NC LIVE Resource Advisory Committee (RAC) will provide an overview of the 2026-2028 Resource Selection Cycle. Then, moderators will open discussion for member feedback on resources and NC LIVE in general.

Feedback sessions are divided by Community of Interest (COI). These sessions will also be an opportunity for you to connect with your representatives on the NC LIVE governance committees.

There will be a raffle at the end of each session.
Friday May 16, 2025 1:00pm - 1:30pm EDT
602 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:45pm EDT

Crafting Community Partnerships of Universal Benefit
Friday May 16, 2025 1:45pm - 2:30pm EDT
604
In 2024 and 2025, librarians at Western Carolina University partnered with local nonprofit Cornbread & Roses (CBR) Community Counseling to organize, expand, and assess their small but popular community lending library. CBR’s mission is to “provide a safe space for the LGBTQ+ community in Jackson County, where everyone feels accepted and understood.” In 2024, they began to expand their offerings, which include sliding-scale counseling and community-building events, to include the growing Latinx immigrant community in Western North Carolina. CBR also offers an anonymous lending library, where any member of the community can borrow books. As CBR grew, its leaders saw ways the lending library could benefit from stronger organization and expansion to reflect specific genres, reading levels, identities, and languages. Librarians worked with CBR employees and university interns to establish a new anonymous, optional return-based lending system, a simple donation system that funneled requests through a local bookstore, and a labeling system to help readers select titles. Assessments will drive additional adjustments to the lending library, and grants in progress may help fund future expansion. This session will describe the project so others can adapt and use a similar model.

About the Presenters
Erica Barnett is the Acquisitions Librarian at WCU.
Sarah Steiner is the College of Business Librarian at WCU.
Ali Norvell is the Collections Strategist and Resource Access librarian at WCU.
Speakers
EB

Erica Barnett

Western Carolina University
SS

Sarah Steiner

Western Carolina University
AN

Ali Norvell

Western Carolina University
Friday May 16, 2025 1:45pm - 2:30pm EDT
604 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:45pm EDT

Dragons in the Dungeon: Incorporating Therapeutic and Inclusive Practices in Library Table-Top Games
Friday May 16, 2025 1:45pm - 2:30pm EDT
606
Libraries are dynamic community hubs where creativity, collaboration, and personal growth thrive. Tabletop role-playing games (TTRPGs), such as Dungeons & Dragons, have emerged as powerful tools for fostering community engagement, social connection, and personal development. This panel explores how librarians and educators can integrate therapeutic and inclusive practices into TTRPG programs to meet the diverse needs of their communities.

This session highlights the potential of TTRPGs to bring together patrons from various backgrounds. In this session we will review strategies for designing accessible, trauma-informed game sessions that create a safe, supportive environment for all participants, including neurodiverse individuals, those with disabilities, and marginalized groups.
Attendees will learn how to assess the needs of their users and build inclusive narratives that reflect the experiences and identities of their communities. The panel will also delve into the therapeutic benefits of TTRPGs, such as promoting empathy, teamwork, problem-solving, and resilience. Examples from successful library programs will showcase how these initiatives can serve as bridges between patrons, foster lasting connections, and transform libraries into vibrant social hubs.

Whether you’re looking to launch your first TTRPG program or enhance existing offerings, this session provides practical tools and insights to engage patrons, build partnerships, and position libraries as innovative leaders in community development. Join us as we explore the magic of storytelling, imagination, and inclusivity in the library space.

About Christopher Moore
Christopher Moore is the Children’s Services Librarian at the Person County Public Library, where they are passionate about fostering a love of reading and lifelong learning in young patrons. With a rich background in English, Library and Information Science, and certifications in education and therapeutic practices, Moore brings a unique blend of expertise to their role. He specializes in designing and delivering dynamic programming tailored to the developmental and cultural needs of children and families in their community.

In his role, Moore curates inclusive collections that reflect diverse voices and experiences, ensures access to engaging educational resources, and creates opportunities for children to explore their creativity through hands-on activities. He also prioritizes accessibility and strive to make the library a welcoming space for children of all abilities.
Beyond library programming Moore is deeply committed to outreach and partnerships with local schools, nonprofits, and community organizations to expand access to literacy and learning opportunities.

As a former Director of a Crisis Service Center, Moore brings a trauma-informed approach to his work, creating safe and supportive environments for children and their caregivers. He is a certified Therapeutic Tabletop Gaming Facilitator and uses creative tools to enhance storytelling and collaboration in library programs.
Speakers
CM

Christopher Moore

Person County Public Library
Friday May 16, 2025 1:45pm - 2:30pm EDT
606 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:45pm EDT

Lightning Talks (Session 1)
Friday May 16, 2025 1:45pm - 2:30pm EDT
601
Lightning Talks:
  • Collective Wisdom, Common Practice: Standardizing Equity in Library Hiring
How does a library turn successful but ad hoc equity initiatives into standard hiring practices? At Davidson College Library, a recent diversity, equity, and inclusion audit inspired us to transform these disparate approaches into a comprehensive framework all hiring committees and managers can follow. This presentation will explore how we collaborated with library staff and campus partners to develop standardized hiring practices from limited documentation, while simultaneously consolidating scattered onboarding materials into streamlined resources. Through this work, we aim to create equitable, welcoming experiences for all candidates and new employees. Attendees will learn practical strategies for auditing existing practices and engaging library staff, and receive adaptable templates to transform their own hiring and onboarding processes.
About the Presenters
Sydney Adams is the Outreach and Engagement Librarian at Davidson College. Sydney strives to work with the Davidson community to ensure our library remains a vibrant hub of learning and discovery for everyone.

Ashley Mills is the Special Projects and Assessment Librarian at Davidson College. Currently, she serves as library project manager for a comprehensive renovation project, coordinating building closure logistics and interim space planning while shaping the new building design and preparing for uninterrupted library services during transitions.

  • Creating Community: Inclusive Collections & Where to Find Them
Libraries can only anchor communities if everyone in those communities feels at home there. Unfortunately, many library collections at higher-education institutions tend to skew white, male, and western, and the curricula tend to match. To students, especially students of color attending primarily white institutions, this can be alienating. At Davidson College, we have created a series of Affinity Capsule Collections in an effort to make our collection more inclusive. These collections currently work in partnership with our largest student affinity organizations: our Pan-Asian Student Association, our Black Student Coalition, and our Organization of Latin American Students. Not only is a physical collection placed in their dedicated meeting spaces, but each group can select new titles for acquisition every year. These titles then live permanently in the organization's collection alongside a rotating series of existing library titles from authors sharing their background. This presentation will explore the development of these collections, engaging student organizations, libraries as a “third space,” and lessons learned during the process.

About Michael Chapin
Michael is a recent graduate of Davidson College, where he studied English with a focus on creative writing and currently works in a fellowship position at the E.H. Little Library. Following a position as a co-chair of the Student Initiative for Academic Diversity where he worked to ensure equitable hiring practices for tenure-track faculty, he is continuing to foster inclusive safe spaces and uplift marginalized voices.

  • Piecing Together: Collaborative Makerspace Outreach
The University Libraries system is at the center of the University of North Carolina at Chapel Hill campus, supporting students in all disciplines, including ‘making.’ The Library MakerSpace, located in the Undergraduate Library, is open to all to support coursework, research, and recreational projects alike. We provide additional facilitation of making on campus by hosting workshops and special events, such as our annual spring Seed Library event.
In a collaboration with the BeAM Network of makerspaces at Carolina, the Library MakerSpace invited attendees of a biannual campus-wide event, MakerFest, to participate in an interactive craft activity to create a collaborative data visualization. Participants selected patterned fabric squares that corresponded to their favorite aspect of making and were invited to sew the squares together into a community quilt design. 

MakerFest included makers who used any of the campus’ makerspaces throughout the 2024 fall semester, but many were unfamiliar with the library’s space. The event brought the library to a community of makers and introduced new users to the Library MakerSpace. The library’s collaborative activity showcased the connections between making, data visualization, and the library, while inviting participants to reflect on their own experiences as makers. This outreach activity also provided the opportunity for event participants to ask questions about the Library MakerSpace, producing valuable insight on participants’ areas of interest and potential future directions of the space. 

Our talk will cover how the data visualization idea was developed, the process of completing the craft, showcasing the quilt, and future plans for similar programming.

About the Presenters
Jordan Green is a librarian at the University of North Carolina at Chapel Hill. Her responsibilities include liaison work in the sciences and managing the Library MakerSpace.

Abi is a Carolina Academic Library Associate and master’s student at the University of North Carolina at Chapel Hill. She works in the Library MakerSpace, she supports patrons with their creative projects and helps design and lead workshops.

Therese is the Head of Science, Academic and Research Engagement librarians at the University of North Carolina at Chapel Hill Libraries. She is also the chemistry liaison librarian.

Speakers
AM

Ashley Mills

Davidson College
SA

Sydney Adams

Davidson College
MC

Michael Chapin

Davidson College
JG

Jordan Green

UNC Chapel Hill
AW

Abi Whitney

UNC Chapel Hill
TT

Therese Triumph

UNC Chapel Hill
Friday May 16, 2025 1:45pm - 2:30pm EDT
601 Dubois Center, 320 E 9th St, Charlotte, NC 28202

1:45pm EDT

Lightning Talks (Session 2)
Friday May 16, 2025 1:45pm - 2:30pm EDT
602
Lightning Talks:
  • Brushstrokes That Bind: Libraries Uniting Communities
Libraries are more than places for books—they’re hubs for creativity and connection. At High Point Public Library, we’ve embraced this by establishing an art club that welcomes people of all ages and backgrounds to create and connect in a supportive, inclusive environment. In addition to monthly meetings, we offer art outreach programs tailored to unhoused individuals, seniors, and children at local recreation centers that provide after-school care, spreading awareness of library programs and fostering community engagement. This session will explore how art initiatives can transform libraries into vibrant spaces that enhance quality of life, build connections, and redefine what a library can be.

About Audrey McCook
Audrey McCook worked at High Point Public Library for 5 years. Audrey is originally from Washington State and graduated from the UW with an MLIS degree. Audrey's main role at thelibrary is to assist job seekers in creating resumes and learning how to apply for work. For over a year, Audrey has also been blessed with an opportunity to start an art club that's free and open to people of all ages.

  • Crafting Community: Art-Based Programming for Veteran and Military-Affiliated Students
Military-affiliated and veteran students often face unique challenges in higher education, from transitioning into academic life and managing stress to building connections and a sense of belonging on campus. To support this student population, UNC Charlotte’s Atkins Library partnered with the university’s Military and Veteran Services Office to develop a series of art-based events in the library’s Makerspace that use creative outlets to foster community and introduce this student population to library resources. These hands-on workshops offer a welcoming space for military-affiliated students to engage in stress-relieving activities while connecting with their peers. This lightning talk will highlight the development and impact of these initiatives, share best practices for campus collaboration, and explore how libraries can contribute to military-friendly campuses through creative programming and community building.
About the Presenters
Alexis Murrell is an Instruction and Information Literacy Librarian at Atkins Library at UNC Charlotte. She serves the university's First-Year Writing Program and Women's and Gender Studies Program. She also supports the military-affiliated and adult student populations and acts as the campus EndNote coordinator.

Christin Lampkowski is the Emerging Technologies Librarian in Area 49, Atkins Library’s innovation and creation spaces. She manages the photogrammetry lab, provides consultations and instruction services, and organizes events and outreach to engage students with different ways of presenting information, developing their growth mindset, and creating a sense of belonging.

  • Where Are Successful Entrepreneurs & Business Owners Made? The Library!
Almost 1 in 2 libraries in the US provide free services to entrepreneurs who are starting and growing businesses. These businesses are embedded in their communities and are an essential part of economic vitality. They're also more likely to be women and minority-owned. Drawing from the best practices of the "Libraries Build Business Playbook," this Lightning Talk will help you: 1) recognize and celebrate what your library is already doing to support entrepreneurs, 2) identify actionable next steps that can immediately strengthen your library's business support services, and 3) understand the ways that NC IDEA can support you in implementing even more of the Playbook at your library. North Carolina can become a national model for library-launched innovations, solutions, and startups!

About Carlo Diy
Carlo Diy is a program manager at NC IDEA, a non-profit foundation based in Durham, NC that helps North Carolinians achieve their entrepreneurial ambitions. He leads the foundation's efforts with the Ice House Entrepreneurship Program and strategic partnerships with public libraries as hubs of business support in their communities. Prior to NC IDEA, Carlo founded and grew HaitiHub.com – a language learning company and social enterprise that helps people learn the Haitian Creole language so they can do more effective humanitarian aid work in Haiti. He also taught high school Entrepreneurship for several years in Durham Public Schools. Carlo received a Masters of Arts in Teaching (MAT) from Duke University and a B.A. in English from Pomona College.
Speakers
SA

Sydney Adams

Davidson College
AM

Audrey McCook

High Point Public Library
AM

Alexis Murrell

UNC Charlotte
CL

Christin Lampkowski

UNC Charlotte
CD

Carlo Diy

NC IDEA
Friday May 16, 2025 1:45pm - 2:30pm EDT
602 Dubois Center, 320 E 9th St, Charlotte, NC 28202

2:30pm EDT

Coffee & Networking Break
Friday May 16, 2025 2:30pm - 3:00pm EDT
Friday May 16, 2025 2:30pm - 3:00pm EDT
Atrium Dubois Center, 320 E 9th St, Charlotte, NC 28202

3:00pm EDT

Defining Our Role: Greensboro Public Library in the Entrepreneurial Ecosystem
Friday May 16, 2025 3:00pm - 3:45pm EDT
602
The Greensboro Public Library (GPL) has become a vital resource in the Triad’s entrepreneurial ecosystem, fostering partnerships with local organizations. This session will explore how GPL collaborates with these agencies to streamline its support for business owners and nonprofit leaders, ensuring they receive the right resources without duplication of efforts. Attendees will learn how GPL has positioned itself as a key player in economic development, with community partners actively referring entrepreneurs to the library for specialized research support. This session will also highlight GPL’s research mentorship approach, which empowers entrepreneurs to develop independent research skills while providing as-needed expert guidance. Throughout, attendees will gain a deeper understanding of how libraries can strengthen business support in their own communities.

About Kassie Ettefagh
In her career as a business and nonprofit librarian, Kassie has helped hundreds of entrepreneurs and business owners connect with resources to strengthen their businesses. She focuses on meeting entrepreneurs’ immediate information needs while fostering research skills for long-term independent success. Nicknamed ‘Google,’ she enjoys learning and is passionate about helping people pursue and gain knowledge. Kassie holds an MLIS from the University of Rhode Island and an MSc in History from the University of Edinburgh.
Speakers
KE

Kassie Ettefagh

Greensboro Public Library
Friday May 16, 2025 3:00pm - 3:45pm EDT
602 Dubois Center, 320 E 9th St, Charlotte, NC 28202

3:00pm EDT

Reaching Across the State: How Interlibrary Loan is Connecting the University Libraries to North Carolina Public Libraries
Friday May 16, 2025 3:00pm - 3:45pm EDT
601
This presentation will discuss two ongoing initiatives in the University Libraries’ Interlibrary Services department, both of which serve to strengthen relationships with NC public libraries. The first aims to increase access to the University Libraries’ collections, while the second focuses on our students’ access to the public library and pleasure reading.

Last spring we conducted a survey of N.C. public library staff that focused on identifying needs and barriers related to resource sharing. The goal was to inform how we may better support N.C. public libraries and their patrons, especially in rural communities. We’ll share some characteristics of our current lending profile, survey results, and the project’s next steps to begin addressing some of the barriers to access to our collections.
Last fall, in collaboration with the Overdrive/Libby group, we piloted a “Books for Break” event. We invited Chapel Hill Public Library staff to campus for the event, which served as a CHPL library card drive, along with the opportunity to share information about the public library and its’ resources. And of course, there were fun giveaways and swag! We also shared various resources to locate the public library and all it has to offer. We will share qualitative and quantitative feedback received from this event, as well as plans for the upcoming spring 2025 event.

About the Presenters
Renée Bosman is the Head of Interlibrary Services at the University of North Carolina at Chapel Hill's University Libraries. She manages a team of five staff members that are responsible for local, national, and international resource sharing, serving nine campus libraries. Renée is actively involved in local consortia, serving on the Triangle Research Libraries Network (TRLN) Resource Sharing Working Group and the UNC System University Library Advisory Council (ULAC) Resource Sharing Committee. She is also involved with Project ReShare, an open-source approach to resource sharing systems, serving on the ReShare Product Team.

Ashley (Ash) Radtke is the Interlibrary Services Graduate Assistant at the University of North Carolina at Chapel Hill's University Libraries (UNC-CH). Ash's primary projects relate to the betterment of Interlibrary Loan (ILL) between UNC-CH and North Carolina public libraries, specifically with rural public libraries in mind. She also created and implemented UNC-CH's "Books for Break" event, a partnership with Chapel Hill Public Library. Ash is a member of LAUNC-CH and NCLA, and is in the final semester of her MSLS program at UNC-CH.
Speakers
AR

Ash Radtke

UNC Chapel Hill
RB

Renée Bosman

UNC Chapel Hill
Friday May 16, 2025 3:00pm - 3:45pm EDT
601 Dubois Center, 320 E 9th St, Charlotte, NC 28202

3:00pm EDT

The Neurodiverse Affirming Library: Engaging in Effective Interactions, Creating Welcoming Spaces, and Collaborating with Community Partners
Friday May 16, 2025 3:00pm - 3:45pm EDT
604
Neurodiversity is more than autism spectrum, including such conditions as ADHD, Tourette’s Syndrome, learning disorders, and more. Those who are neurodiverse experience and interact with the world in ways that may differ from their neurotypical peers. By developing a better understanding of neurodiversity, library professionals can create more inclusive library environments, practice neuroaffirming interactions, and collaborate with community partners to engage in programming and connection to resources  to welcome and support neurodiverse patrons.

Learning objectives for this session may include:
  • Developing a better understanding of neurodiversity and the needs of neurodiverse patrons.
  • Improving interaction and communication with neurodiverse patrons
  • Designing more accessible and inclusive library spaces and programming for patrons with differing needs.
  • Forming relationships with community partners to raise awareness and foster support for neurodiversity

About Dawn Behrend
Dawn Behrend is the Dean of University Libraries at Lenoir-Rhyne University. She holds a bachelor’s degree in psychology, master’s degree in clinical psychology, Master of Business Administration, and master's in library science. Dawn has worked for over 20 years in North Carolina as a Licensed Psychological Associate in addition to her career as an academic librarian. She provides workshops, courses, and invited talks on issues related to mental health and neurodiversity in libraries and self-care for librarians. Dawn is currently serving as the president of the North Carolina Library Association. She is also active with the Association of College and Research Libraries for which she has served on several committees and is the current chair of the College Libraries Section.
Speakers
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Dawn Behrend

Lenoir-Rhyne University
Friday May 16, 2025 3:00pm - 3:45pm EDT
604 Dubois Center, 320 E 9th St, Charlotte, NC 28202

3:00pm EDT

Your Community is Full of Stories: Neuse Regional Libraries and Preserving Local History
Friday May 16, 2025 3:00pm - 3:45pm EDT
606
Neuse Regional Libraries will share methods of connecting with their communities and preserving local histories through community scanning and digitization, as well as recording oral histories, and making resources available and accessible to patrons through a Local History Libguide. The presentation will include a video tour of the Libguide and will emphasize the learning process of how to conduct oral histories, select interviewees, and find the right equipment. Lastly, presenters will discuss the methods used in marketing these events and resources to patrons.

Learning Objectives:
  • Locating beneficial resources for training staff and volunteers to record oral histories.
  • Identifying potential partners for digitization and oral history platforms.
  • Applying effective marketing strategies for local history initiatives


About the Presenters
Carolyn Schulman is the Head of the Technical Services Department at Neuse Regional with six years of experience in libraries.

Lori Bradford is the Branch Manager at the Pink Hill Public Library with nine years of experience in libraries.
Speakers
CS

Carolyn Schulman

Neuse Regional Libraries
LB

Lori Bradford

Neuse Regional Libraries
Friday May 16, 2025 3:00pm - 3:45pm EDT
606 Dubois Center, 320 E 9th St, Charlotte, NC 28202
 
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