The Greensboro Public Library (GPL) has become a vital resource in the Triad’s entrepreneurial ecosystem, fostering partnerships with local organizations. This session will explore how GPL collaborates with these agencies to streamline its support for business owners and nonprofit leaders, ensuring they receive the right resources without duplication of efforts. Attendees will learn how GPL has positioned itself as a key player in economic development, with community partners actively referring entrepreneurs to the library for specialized research support. This session will also highlight GPL’s research mentorship approach, which empowers entrepreneurs to develop independent research skills while providing as-needed expert guidance. Throughout, attendees will gain a deeper understanding of how libraries can strengthen business support in their own communities.
About Kassie Ettefagh In her career as a business and nonprofit librarian, Kassie has helped hundreds of entrepreneurs and business owners connect with resources to strengthen their businesses. She focuses on meeting entrepreneurs’ immediate information needs while fostering research skills for long-term independent success. Nicknamed ‘Google,’ she enjoys learning and is passionate about helping people pursue and gain knowledge. Kassie holds an MLIS from the University of Rhode Island and an MSc in History from the University of Edinburgh.